This story originally appeared in the 2025 SOAR365 Annual Report. Click here to view a digital version of the report.
As you travel across Richmond, SOAR365’s hard work is everywhere: clean roadways, vibrant green spaces, and beautiful library gardens. Behind it all is SOAR365’s Commercial Grounds team. Here, employees with and without disabilities can earn competitive wages while improving our community.
SOAR365 cleans roughly 600 miles of roads each month in Henrico County. That’s more than 300,000 pounds of trash removed every year. It’s hard work, but it gives employees a strong sense of pride and purpose.
“Our people take great pride in what they do,” says Randy Britt, Director of Commercial Grounds Operations. “They take it very seriously.”
Henrico County has hired SOAR365 for over two decades. Other long-term clients include county governments, military bases, nonprofits, local businesses and civic organizations.
The team’s high-quality results have led to new partnerships as well – like those with the James River Association (JRA) and Richmond Public Libraries. Their first project involved maintaining rain gardens and bio-retention areas at five local libraries. Since July 2025, their service area has grown to include all nine Richmond Public Library branches.
Katy Riley, Community Conservation Coordinator at JRA, explains why the partnership works so well: “SOAR365’s commitment to community and inclusivity is one the James River Association wholeheartedly shares. Together, we’re creating and maintaining green spaces that reflect the diverse needs of our local community while fostering a shared sense of stewardship for the James River across our organizations.”
Many of our employees performing this work have a disability – including substance use disorder. They often face challenges securing food, housing, transportation – and a steady job. Luckily, SOAR365 provides the support and accommodations they need to shine. “Ninety percent of our accommodations happen away from the job,” Randy explains. “At the office, we’re supporting life skills and personal growth. When someone’s ready to talk about what they need, we’re here to help them succeed.”
These partnerships do more than beautify our community – they create meaningful employment opportunities for people with disabilities. When our clients choose SOAR365, they’re investing in a more inclusive Richmond where everyone has the chance to contribute, earn a living, and build a brighter future.
To learn more about SOAR365’s Business Solutions offerings, click here. And to keep up to date on all things SOAR365, follow us on Facebook, Instagram, YouTube and LinkedIn.